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    • Potentially Fraudulent Order

      This case is extremely rare but happens from time to time. We use a  payment processing service, ...

    • Orders Placed on Amazon

      First and foremost, if you placed an order through Amazon we will not be shipping this order unle...

    • Items In Your Order Are Out Of Stock

      When pre-order items are mixed with items that are in stock, our system defaults to holding the o...

    • What Is A Pre-Order?

      It doesn’t happen often, but we can run out of products or we have a new product that we are rele...

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